A diversified auto & power conglomerate.
Auto components & power — anonymised case study. Sector and outcomes are real; client name withheld.
What the customer was facing.
After Happay went live across the group’s auto and power businesses, the question turned to operations. Finance leadership did not want a body shop, did not want a help desk, did not want a separate vendor relearning the system every quarter. What they wanted was the engineers who had built it to still be on the system the morning after go-live, and the morning after that.
The approach we ran.
We rolled the same delivery pod into a managed-services SLA. The work covered 24/7 monitoring, real-time transaction surveillance with alerting into the finance ops channel, exception triage, and a quarterly enhancement cadence so the system actually improved rather than just survived. The team that designed the system was the team that kept it running.
What landed in production.
Tools and infrastructure used.
Bring us your hardest build.
30-minute discovery call. No decks, no boilerplate — senior engineers in the room, the same ones who'd own delivery.